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Our Services
General Administration
At Side by Side, we offer a wide range of administration services to keep everything running smoothly for you. From email and inbox management, where we organise, prioritise, and handle your emails, to calendar management and scheduling, ensuring you're always on top of your appointments and meetings. We also assist with a variety of other admin tasks, tailored to your specific needs. With us handling the admin side of things, you can focus on what truly matters.
Customer Support
Customer support is a passion, and we understand just how important it is for building strong, lasting relationships with your clients. We offer a personalised, caring service that perfectly matches your brand’s tone, whether it's answering questions, resolving issues, or dealing with complaints. We handle every interaction with warmth, empathy, and patience, ensuring your customers feel heard and valued. With us taking care of your customer support, you can focus on growing your business, knowing your clients are in good hands.
Event and Travel Management
We’re here to take the stress out of event and travel management. Whether you're planning a corporate event, a family celebration, or a getaway, we’ll handle all the details for you—from booking venues and coordinating guests to arranging travel and creating smooth itineraries. We make sure everything runs seamlessly, so you can enjoy the event or trip without any worries. Let us take care of the planning and organisation, so you can relax and focus on making great memories!
Social Media
At Side by Side Solutions, we specialise in crafting engaging, on-brand content designed to captivate your audience and strategically scheduled for maximum impact. Let us take the stress out of managing your social media, giving you the freedom to focus on growing your business with confidence.
Document Creation
We’re here to make handling documents simple and stress-free. Whether it’s creating, formatting, or editing reports, presentations, or proposals, we’ll make sure they’re polished and professional. We also take care of proofreading and editing, so your documents are clear, error-free, and ready to share with confidence. We’re here to lighten the load.
Data Entry and Organisation
Side by Side can help with all your data entry and organisation needs, making sure your information stays accurate, up-to-date, and easy to find. Whether it’s entering data into spreadsheets, updating records, or just sorting things out, we’ve got you covered. We’ll organise everything in a way that works for you.
Research
We can also offer help with your research needs, from market trends to competitor insights. We’ll gather and present the data clearly, so it’s ready when you need it. Our goal is to help you make confident, data driven decisions to help support growing your business.
Invoice Management
We’re here to make invoice management simple and stress-free for you. From creating and sending invoices to keeping track of payments, we’ll handle all the details. If any invoices are overdue, we’ll kindly follow up with your clients to make sure payments are on track. With everything organised and easy to access, you can focus on doing what you love, while we take care of the paperwork.
Note Taking
We offer reliable and confidential note-taking services for all kinds of meetings, from HR discussions to team catch-ups and client calls. We make sure all the important details are captured and organised, so you can stay fully engaged in the conversation without worrying about missing key points. Plus, we provide transcription services, turning your audio or video content into neat, easy-to-read written documents.
Personal Assistance
At Side by Side, we’re happy to lend a hand with all those little tasks that can quickly add up. Whether it’s doing your weekly shop, organising afterschool clubs for the kids, or planning meals and managing appointments, we’re here to help. From keeping track of family schedules to handling the small details, we’ll make sure everything runs smoothly. We’re here to make life a little easier for you.