Privacy Policy

At Side by Side Solutions, we respect and value your privacy. This privacy policy explains how we collect, use, and protect your personal information when you visit our website or use our services. We're committed to ensuring that your data is handled with care.

Information We Collect

We may collect the following information when you visit our website or get in touch with us:

• Personal Information: Your name, email address, phone number, business details (if applicable), and payment information (if applicable) — basically, anything you share with us when reaching out or using our services.
• Website Data: We may also collect information about how you interact with our website, like your IP address, browser type, and browsing activity. This helps us improve your experience.

How We Use Your Information

We use the information you share with us for a few simple reasons:

• To respond to your questions or requests.
• To provide the services you've asked for, such as virtual assistance and admin support.
• To keep you updated about your account, services, and any special offers.
• To improve our website and services based on your feedback and usage.
• To process payments if you’re using our paid services.

How We Protect Your Information

Your privacy is important to us. We take steps to keep your personal information secure with technical measures to prevent unauthorized access or misuse. While we do our best to protect your data, please remember that no system is 100% secure.

Sharing Your Information

We won’t sell or rent your personal information to anyone. However, we may need to share it in the following situations:

• With Service Providers: We may share your information with trusted partners who help us with things like payment processing or hosting our website. These partners are required to keep your data private and only use it for the services they provide.
• If Required by Law: In certain circumstances, we may need to share your information if required by law or to comply with legal requests.

Cookies and Tracking Technologies

We use cookies to improve your experience on our website. These are small files that help us understand how you interact with the site so we can make it better. You can control cookie settings in your browser, though keep in mind that disabling cookies may impact some website features.

Data Retention

We keep your information for as long as necessary to provide our services or as required by law. If you'd like us to delete your data, feel free to get in touch with us!

Your Rights

Depending on where you’re located, you may have certain rights regarding the information we hold about you, such as:

• The right to access your personal data.
• The right to update or correct your information.
• The right to ask us to delete your personal data.
• The right to limit how we use your data.

If you want to exercise any of these rights, just get in touch with us!

Changes to This Privacy Policy

We may update this privacy policy from time to time. If we do, we’ll post the new version here with an updated "Effective Date." Feel free to check back whenever you like to stay informed.

Get in Touch

If you have any questions about this policy or how we handle your personal information, don’t hesitate to reach out! You can contact us at: sidebysidesolutionsltd@outlook.com